Technical Support
Phone:+1 919-862-1900 option 1E-mail: support@transite.comTechnical support is available 9AM-5PM EST USA, unless a custom support program is active.
Additional Guidelines:
Email is the current preferred method of initial contact as the issue can be easily seen by support team staff. Upon discovery of an issue that needs resolution, please send an email to: support@transite.com The email is fed into our customer support project management system and where progress and resolution is recorded. Upon initial notification, customers will receive a note of receipt of the problem and will be contacted by Transite to solve the issue.
If the matter is urgent, we advise that you supplement the email and call us: 1 919-862-1900 and choose Option 3.
Sales
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